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Branch Manager :: Daily Services(Columbus, Ohio)

The Branch Manager is responsible for:

the effective management and profitable operation of an assigned branch office. This includes overall responsibility for:

  1. Achieving profit results consistent with established expectations
  2. Effective management of permanent staff (selection, compensation, training, and development)
  3. Developing and retaining business by providing outstanding customer service
  4. Implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits
  5. Implementing and managing the Performance Selection System program

Primary Functions

  • Implement and monitor Talócity quality standards, including the Performance Selection System, for all services rendered.
  • Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for assigned branch.
  • Direct and manage Staffing Specialists customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
  • Implement and monitor activities designed to recruit, train and retain temporary employees needed to fill all available assignments.
  • Recruit, select, train, and evaluate Staffing Specialists using guidelines and materials developed by Corporate Headquarters.
  • Provide overall supervision and counsel to branch service staff.
  • Conduct regular permanent staff meetings to ensure good communication within local branches.
  • Inform employees of Talócity 's strategies, objectives and results locally, regionally and nationally.
  • Review all financial and general management reports.
  • Implement bill/pay structure to ensure a proper gross profit level.
  • Determine customer credit extensions with assistance from the corporate credit department.
  • Implement corporate collection policies and procedures.
  • Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
  • Supervise the training of temporary employees on office automation equipment and software.
  • All other duties that may arise to assist in the success of Talócity.
  • Must maintain 1500 billable hours

Qualifications:

  • Bachelor's degree or equivalency in work experience and education required.
  • Minimum of 3-5 years experience in a management or leadership role, preferably in the staffing industry.
  • Previous experience in sales, human resources, or a service industry required.
  • Strong sales/marketing skills needed to meet business development goals.
  • Proven track record for successful staff and business development.
  • Extensive internet recruiting experience.
  • Strong PC skills and the ability to navigate within the iforce system
  • Must have strong written and verbal communication skills, as well as strong customer service skills.
  • Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries).
  • Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees.
  • Ability to analyze and evaluate people, data, and things to determine courses of action.
  • Ability to effectively and tactfully deal with people.
  • Ability to shift back and forth between two or more tasks.
  • Ability to understand and accurately apply basic math skills.
  • Ability to make competent use of work related equipment and materials.
  • Ability to access areas where needed people, information or equipment are located.
  • Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.

If you think you'd be a perfect candidate for this position and you meet the above requirements, please contact us at opportunity@talocity.com to apply for this position.

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